Thank you for your interest in Creative Commons!
We receive a lot of email inquiries that are already answered in our FAQ, or somewhere else on CC’s site. Please check our FAQ and other basic resources for the answer to your question before writing. If you have a question about CC in your jurisdiction or want to get in touch with our local affiliates, you may be able to find contact information in our Jurisdiction Database.
These are some of the most commonly asked questions:
- Can CC give legal advice about its licenses, or help with CC license enforcement?
- Can CC give me permission to use a work I found that is under a CC license?
- How do I properly attribute a work offered under a CC license?
- Does what I want to do violate the NonCommercial clause of the licenses?
- Does my use constitute an adaptation?
- What can I do if there are no CC licenses ported to my jurisdiction (country)?
If you still need assistance, feel free to email us. The best way to get your questions about CC licenses answered is to send an email to the general information address below. This is the fastest way to get an answer to your question about CC licenses and other tools.
Please, do not copy more than one of these addresses. It will not get your question or concern answered any more quickly. Pick the one that seems most relevant to your issue, and if it turns out that it wasn’t the correct address then CC will forward it internally to the right group. Thanks.
Note: Creative Commons does not and cannot give legal advice. You must assess the suitability of Creative Commons tools for your particular situation, which may include obtaining appropriate legal advice from a licensed attorney.
- General information: email@example.com
- Website and technical: firstname.lastname@example.org
- Press, analyst and public relations: email@example.com
Discussion and Community Participation
Please join the discussion! There are three main ways to jump into the discussion. Through our mailing lists (community, licenses, and development), by using our public wiki, and on our IRC chat channel.
Copyright infringement notifications
If you have reason to believe that any material or activity on a site controlled or operated by Creative Commons (such as creativecommons.org or wiki.creativecommons.org is infringing of the right(s) owned by you or someone else, for whom you have authority to act, please follow our DMCA Notice & Takedown Procedure.
Mailing Address and phone number
Please note: we are a distributed team working all over the world. We don’t have an office, but if you need to mail us something, please send it to:
PO Box 1866
Mountain View, CA 94042
Likewise, we don’t have someone who answers the phone.
The best way to contact us is to write to firstname.lastname@example.org and if you call us, you’ll hear a message asking you to email us. We have a voicemail box at the following number.
You will get a faster response by emailing us.
Complaints about financial impropriety
As a nonprofit entity, the integrity of CC’s financial information is paramount. We have adopted Codes of Conduct that prohibit financial impropriety and protect whistle blowers who bring such irregularities to our attention.
If you are aware of any conduct prohibited by law or by our policies, you are encouraged to make a complaint, anonymously if you wish, to the members of the company’s Audit Committee. The email address for such complaints is email@example.com which will forward your message automatically to the members of the Audit Committee. The Committee members are identified on our Board page. You may also submit a complaint by post or fax to the attention of “Audit Committee” at our Mountain View address.
Creative Commons is a Massachusetts-chartered 501(c)(3) tax-exempt charitable corporation. For more information, see the corporate charter, by-laws, most recent tax return and most recent audited financial statement.